Today we were handed off the 4 kW solar power system installed by EMS, Ltd, at our home in Beau Bois, Castle Comfort, Dominica. Not a business, simply our retirement home here in Dominica.
This memorandum provides my opinions and observations of the entire process from initial contact to final handoff of the system.
Roughly three months ago, we had an air conditioning system installed by EMS. I was very happily surprised by the professional attention at EMS (Mr. Kwesi Goring) given to the project, the speed in which it was accomplished and the professional manner in which the installation took place. Bottom line, I was very pleased when I compare what EMS did against other work I have had done by local contractors. Because of that experience, I approached EMS in regards to a solar power system to offset the use of DOMLEC power for our home.
EMS, in particular, Mr. Goring and Mr. Cedric Sookhoo, responded in a very timely fashion and together we had several meetings to discuss system configuration and placement. EMS’s technical expertise played a significant role in the final configuration and placement of all the system components. Without the engineering assets available internally to EMS, many of our questions would not have been answered and the system configuration might not have been an optimal configuration. In the planning phase, EMS rates an A+. Significant kudos to Mr. Carl Duncan.
Surprisingly, the construction phase started immediately!! What a difference from other Dominican contractors!!!! The construction of the panel frame went quickly and smoothly – again, I was surprised. And, to my amazement, all the galvanized steel members were primed and painted – a fantastic way to do things right.
Installation of the panels and associated hardware was no less professional than the preceding work. The two young gentlemen who installed the electrical system were top notch. I complemented them then and now on their very fine effort. The look of everything is professional, not something done with less that total effort. Thank you. Give them a raise! Again, A+.
We are up and running, the DOMLEC bill should see the difference immediately, and I will be happy for that. Without hesitation, I would recommend EMS for either of the type projects we employed them for at our home, A/C and Solar Power. “They do things right.”